Privacy Policy

Derma Clinic Bristol ("we", "our", "us") is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your information.

Information We Collect

Personal Information: We collect the following personal information from our customers: names, email addresses, phone numbers, billing information.

Non-Personal Information: We use third-party systems, such as Wix and Google Analytics, to collect non-personal information such as IP addresses, browser types, and other technical data. This information is collected anonymously and helps us understand our customers better.

Collection Methods

We collect information through:

Contact forms
Appointment bookings
Cookies

Purpose of Collection

We collect information to:

Provide and manage our services
Improve customer support
Conduct marketing activities

Data Storage and Security

We store data on secure servers and use encrypted databases. All collected data is password protected and managed only by the website owner and qualified personnel committed to safeguarding your information.

Data Sharing

We do not sell or rent your personal information to third parties. We may share your data with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, such as payment processors, scheduling platforms, and email service providers. These third parties are obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.

We may also disclose your information when required by law, to enforce our site policies, or to protect our or others' rights, property, or safety.

Please note that we use third-party services such as Google Analytics and Wix, which may collect, store, and process your information in accordance with their privacy policies.

Communication

We communicate with our clients via email, phone, and text messages for updates, marketing, and customer support.

Cookies and Tracking

We use cookies and other tracking technologies to enhance user experience and analyze website performance. These tools collect non-personal data such as browser types and IP addresses.

User Rights

You can withdraw consent or request changes/deletion of your personal information by contacting us at kamila@dermaclinicbristol.co.uk.

Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Information

For questions or concerns, please contact us at:

Email: kamila@dermaclinicbristol.co.uk

Phone: 07427 650357